Buyers who get personal offers are more likely to purchase. If you wish to make an offer to a Buyer who has liked your item, here are the steps on how it works:
- Make an offer by tapping on the "Make an offer" button under the "Notifications" tab, where you received the notification "@xxx likes your item"
- Enter the price you would like to offer to the Buyer and click "Send offer"
- Offer initiated--> the Buyer will receive the offer in their Messages while you see the offer as "pending" in yours.
- The Buyer has the option to Accept, Decline, or make a Counter offer
If the offer is ACCEPTED
Once the offer is accepted, a "Buy" button will appear for the Buyer to proceed with the normal checkout process. The price will be automatically updated to the discounted price.
- The updated price is only visible to the Buyer who received the offer
- Other users can still buy the item for the original price during this time as as offers do not reserve the item.
If the offer is DECLINED
You will received a message that your offer has been declined and the offer status will change from "Pending" to "Declined"
If a COUNTER OFFER is made
You will see the new offered price in the chat messages. You as a Seller now have the option to Accept, Decline or Counter it. Depending on which option you choose, the same process will follow as mentioned previously.
Good to know
- Accepted offers remain valid until the item is sold or the Seller cancels the accepted offer
- If a listing has a quantity of more than 1 item, the offer is valid for a single purchase
- The offer price does not include shipping fee nor the Buyer Protection fee.