After completing an order on Yaga, Buyers can leave feedback for Sellers, and Sellers can also leave feedback for Buyers. Your feedback helps us build a trusted community.
How to leave feedback for a Seller:
Open the completed or cancelled order via My Yaga-->My purchases-->"Leave Feedback"
Select a star rating from 1 to 5 and optionally, write a short text review.
Submit your feedback.
Note: You can update or delete your feedback at any time by going back to the purchase.
How to leave feedback for a Buyer:
Open the completed or cancelled order via My Yaga-->My shop orders--> "Leave Feedback"
Select a star rating from 1 to 5 and optionally, write a short text review.
Submit your feedback.
Note: You can update or delete your feedback at any time by going back to the order.
How to edit or delete your feedback
If you're a Buyer go to My Yaga-->My purchases view and find the purchase where you wish to edit or delete the feedback. If you're a Seller go to My Yaga--> My shop orders view and find the order where you wish to edit or delete the feedback.
Open the Seller's or Buyer's profile by clicking on their username
Open their "Reviews" tab under their profile and find your feedback
Choose "Edit" to change your rating or review, or "Delete" to remove it entirely
Confirm your changes.
Automatic feedback on completed orders
If no feedback is left within 4 days of the order being completed, a 5-star rating is added automatically. Automatic feedback contains only the star rating and no text review.
You can replace an automatic rating within 30 days of the order being completed. Open the order and leave your own feedback to override the automatic one.
Good to know
Feedback is available for both completed and cancelled orders.
- Feedback can be left within 30 days of the order being completed or cancelled.
The Seller/Buyer can leave one reply to your feedback.
All reviews and replies are checked by our moderation system before they go live, for content like profanity or sharing fraudulent links. Note: Yaga does not bear responsibility on claims made by either buyers or sellers regarding orders.
The feedback feature is available on both the Yaga app (iOS & Android) and web.
Please note that any form of intimidation, harassment, or hate speech in feedback is not permitted. Reviews containing such content may be removed without notice.