After completing an order on Yaga, Buyers can leave feedback for Sellers, and Sellers can also leave feedback for Buyers. Your feedback helps us build a trusted community. You can also leave feedback on any of your previously completed purchases.
How to leave feedback for a Seller:
Open the completed or cancelled order via My Yaga-->My purchases-->"Leave Feedback"
Select a star rating from 1 to 5 and optionally, write a short text review.
Submit your feedback.
Note: You can update or delete your feedback at any time by going back to the purchase.
How to leave feedback for a Buyer:
Open the completed or cancelled order via My Yaga-->My shop orders--> "Leave Feedback"
Select a star rating from 1 to 5 and optionally, write a short text review.
Submit your feedback.
Note: You can update or delete your feedback at any time by going back to the order.
How to edit or delete your feedback
If you're a Buyer go to My Yaga-->My purchases view and find the purchase where you wish to edit or delete the feedback. If you're a Seller go to My Yaga--> My shop orders view and find the order where you wish to edit or delete the feedback.
Open the Seller's or Buyer's profile by clicking on their username
Open their "Reviews" tab under their profile and find your feedback
Choose "Edit" to change your rating or review, or "Delete" to remove it entirely
Confirm your changes.
Good to know
Feedback is available for both completed and cancelled orders.
The Seller/Buyer can leave one reply to your feedback.
All reviews and replies are checked by our moderation system before they go live.
The feedback feature is available on both the Yaga app (iOS & Android) and web.
Please note that any form of intimidation, harassment, or hate speech in feedback is not permitted. Reviews containing such content may be removed without notice.